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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Supporting Payplan

4
I am very confident with Payplan because they help me in time when ai need to,pay my debts. They help me a lot Reviewed on: 21st July 2022
Leonarda Cortez's avatar
Leonarda Cortez

Praise

5
PayPlan has been my rock and support through a difficult time. They are excellent, professional and competent. Reviewed on: 21st July 2022
Hilda Amoo-Gottfried's avatar
Hilda Amoo-Gottfried

Life savers

5
Much needed financial support on hand for anyone in financial crisis, helped me massively after a redundancy in covid Reviewed on: 21st July 2022
Claire Henderson's avatar
Claire Henderson

Unbelievably helpful

5
Due to sudden ill health and having to stop work, I found myself unable to pay my debts. I contacted Payplan who have been so supportive throughout a really tricky time. They’ve given me peace of mind and helped contacted my creditors who have equally been very understanding. Reviewed on: 21st July 2022
sharonrlambert@btinternet.com's avatar
[email protected]

Debt Saviour

4
In a murky industry with little safeguard against financial institutions unregulated sufficiently by our Government and the quick buck predators who exploit the vulnerable.... Payplan create a trusted ear and solution to our naivety and financial hiccup. Reviewed on: 21st July 2022
Tony Jupp's avatar
Tony Jupp

Consultative and supportive

4
Very supporting and empathetic in financially difficult situations. Having spoken to a few other providers (who were pushy and only interested in their fees). Payplan ticked the right boxes Reviewed on: 21st July 2022
R williams 's avatar
R williams

Fantastic

5
I contacted payplan as I was desperate for help, they were amazing they guided me through every step,kept me fully informed, theyhelped me with everything beginning to end. I can now sleep at night and can continue knowing that I got the best help available. Reviewed on: 21st July 2022
Emma's avatar
Emma

Sanity restored

5
Having got myself into a viscous cycle of borrowing more money in order to pay existing creditors, I finally hit rock bottom when I realised that all of my disposable monthly income was being claimed by one debt after another. My health in general was really suffering due to my predicament because I was working 6 days per week just to keep my head above water, with nothing whatsoever left to make all the long hours of work worthwhile as the interest charges meant it would take me years to clear such things as the 5 credit cards I had accumulated, not to mention the additional personal loans I had taken out for emergency car repairs or my needs at Christmas for my children & grandchildren. My mental state of mind was also in trouble due to the stress the large portfolio of debt I had accumulated. Although I found PayPlan to be a bit of an anxiety trip at first, their staff reassured me immensely that I was doing the right thing, & reassured me that once I had provided them with an income & expenditure breakdown, they would take care of everything, including writing to all of creditors with offers of repayment. Payplan we’re true to their word & have never let me down. I pay them a monthly agreed amount by Direct Debit and they in turn make all of the necessary payments to my creditors and deal with any necessary correspondence too. I have now had a PayPlan account in place for almost 18 months, and I never had to worry about anything relating to my debts. I realise it will take me much longer to clear my debts but at least I now have a much better quality of life, and I appreciate the value of things much better. Plus, I can finally sleep at night without the stress I suffered with before I came across PayPlan. Reviewed on: 21st July 2022
Mike Grimshaw's avatar
Mike Grimshaw

Fantastic service

5
I have found payplan incredibly helpful and supportive, non judgemental and very professional Reviewed on: 21st July 2022
vicki pumford's avatar
vicki pumford

Car Debt

5
A very stressed and anxious young women who really didn’t see a way out. The letters kept coming through the post and payments that I couldn’t afford were mounting up. Payplan don’t judge, don’t pressurise and truly made me feel like everything was going to be ok. Opening up about personal debt, personal problems with money and opening up about my private life was very difficult for me but you guys made me feel so at ease. Even shedding tears on the phone you were so understanding and allowed me to take my time with everything. I’m Someone who has a lot of pride, but in this instance I felt I could drop that wall and allow the help. Thank you Payplan. You’ve changed my life Leona Anderson - 13952000 Reviewed on: 21st July 2022
Leona Anderson 's avatar
Leona Anderson

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