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Policy in Practice: Better Off Calculator reviews

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4.77
Based on 400 reviews, last reviewed 25th Sep 2025
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
13%
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1%
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Latest highest rating:

5

Easy to use and comprehensive I have been using the Policy in Practice better off calculator for a number of years. The calculator is easy to use and comprehensive. The I/E exercis... Read more Reviewed on: 25th September 2025
Naomi I's avatar
Naomi I

Latest lowest rating:

1

i find its time consuming / unfriendly / completely... i find its time consuming / unfriendly / completely useless compared to our old calculator. ETC ETC Reviewed on: 19th August 2025
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vj
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About this product

The Better Off Calculator is a tool that quickly calculates your benefit entitlement and shows you what money you may be missing out on. It shows you what steps you can take to strengthen your finances with a focus on actionable advice.

You can use the free calculator to see what help you are eligible for, and see clearly how changes in earnings or hours will impact your income.

If you're an advisor you can get more features in our professional calculator so that you can work out the exact amount of next Universal Credit payments, and create personalised action plans and smart budgets for customers.

With the Better Off Calculator you don’t need to be a policy expert to understand what changes to the welfare system mean for you.

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Policy in Practice Better Off Calculator reviews (400)

Useful tool to have to maximise household income and...

4
Useful tool to have to maximise household income and ease of use. This is a tool of choice by all my staff. Reviewed on: 14th May 2025
A's avatar
A

I use the calculator a lot, it helps to give a clear...

4
I use the calculator a lot, it helps to give a clear overview of financial situations. I understand it's usually based on an average, it would be good if it could provide more accurate information - sometimes it comes up with incorrect benefits which can lead to potentially giving people incorrect information. Overall it is a great tool though. Reviewed on: 14th May 2025
Olivia R's avatar
Olivia R

I have sent it to participants to complete.

4
I have sent it to participants to complete. Reviewed on: 14th May 2025
TJ S's avatar
TJ S

We work with Policy in Practice to help support vuln...

5
We work with Policy in Practice to help support vulnerable customers and they are excellent Reviewed on: 14th May 2025
Helen B's avatar
Helen B

great customer service

5
i've used them more than once. multiple times in fact. the webchat feature is brilliant, you can get answers to your questions straight away by the actual people behind the calculator. its a brilliant online tool Reviewed on: 17th January 2025
fez's avatar
fez

No stupid Chatbot

5
Good to get human contact from the begining of the chat not some stupid chat box that cannot understand your question. The agent was responsive and helpful Reviewed on: 24th September 2024
Keith S's avatar
Keith S

I am retired and only one question asked what your e...

3
I am retired and only one question asked what your employment status was and that was at the end. Not sure if I completed correctly very worrying. Reviewed on: 20th August 2024
Ronald G's avatar
Ronald G

Can’t understand the results, trying to work out if...

1
Can’t understand the results, trying to work out if I cut my hours Reviewed on: 1st August 2024
Southam's avatar
Southam

Not entirely sure what goes where?

3
I found the input of details confusing as it was not clear what information headings related to our experiience and personal details Reviewed on: 1st August 2024
David A's avatar
David A

Great experience would definitely recommend

5
Great experience would definitely recommend Reviewed on: 31st July 2024
Orla M's avatar
Orla M

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