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Policy in Practice: Better Off Calculator reviews

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4.77
Based on 395 reviews, last reviewed 11th Jul 2025
16100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
13%
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2%
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1%
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Latest highest rating:

4

Highly recommended tool, to understand circumstances Whilst working as an Employment Advisor, I would recommend this tool to all my participants. Nearly all of my participants found this tool extremely u... Read more Reviewed on: 11th July 2025
Rim's avatar
Rim

Latest lowest rating:

2

Its a clunky system that doesn't work very well. Its a clunky system that doesn't work very well. Reviewed on: 22nd May 2025
Noel M's avatar
Noel M
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About this product

The Better Off Calculator is a tool that quickly calculates your benefit entitlement and shows you what money you may be missing out on. It shows you what steps you can take to strengthen your finances with a focus on actionable advice.

You can use the free calculator to see what help you are eligible for, and see clearly how changes in earnings or hours will impact your income.

If you're an advisor you can get more features in our professional calculator so that you can work out the exact amount of next Universal Credit payments, and create personalised action plans and smart budgets for customers.

With the Better Off Calculator you don’t need to be a policy expert to understand what changes to the welfare system mean for you.

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Policy in Practice Better Off Calculator reviews (395)

No stupid Chatbot

5
Good to get human contact from the begining of the chat not some stupid chat box that cannot understand your question. The agent was responsive and helpful Reviewed on: 24th September 2024
Keith S's avatar
Keith S

I am retired and only one question asked what your e...

3
I am retired and only one question asked what your employment status was and that was at the end. Not sure if I completed correctly very worrying. Reviewed on: 20th August 2024
Ronald G's avatar
Ronald G

Can’t understand the results, trying to work out if...

1
Can’t understand the results, trying to work out if I cut my hours Reviewed on: 1st August 2024
Southam's avatar
Southam

Not entirely sure what goes where?

3
I found the input of details confusing as it was not clear what information headings related to our experiience and personal details Reviewed on: 1st August 2024
David A's avatar
David A

Great experience would definitely recommend

5
Great experience would definitely recommend Reviewed on: 31st July 2024
Orla M's avatar
Orla M

Friendly, Patient, and Knowledgeable Assistance.

5
The agent I was chatting with was very friendly, patient, knowledgeable and helpful. I felt that everything I was struggling with was addressed and all of my questions were answered. They provided useful, actionable information and I am now in a better position to move forward with my budget calculation. Reviewed on: 31st July 2024
AH's avatar
AH

I have applied for ppl but the questions are not aqu...

1
I have applied for ppl but the questions are not aqurate. Some of the answers I need to put are not suggested Reviewed on: 28th July 2024
Mary O's avatar
Mary O

I don’t think I have filled the form correctly.

3
I don’t think I have filled the form correctly. My washing machine is broken and can’t be fixed I can’t afford to go to the laundromat I can’t even afford bread and milk. Reviewed on: 26th July 2024
Sharon M's avatar
Sharon M

Just spoke to someone on the phone about homelessnes...

4
Just spoke to someone on the phone about homelessness and well being so it's was reliving and comforting so thanks and love respectfully Reviewed on: 24th July 2024
Paul G's avatar
Paul G

Very helpful I now know what to expect

5
Very helpful I now know what to expect Reviewed on: 10th July 2024
Sam S's avatar
Sam S

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