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Michael Fotis

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All reviews (59)

Review of the WeSwap (inactive), Travel money (discontinued):

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Simple to use...but rate could have been better

Maybe I was expecting a little much, but while it was really simple to exchange my pounds for euro, the WeSwap rate offered wasn't as amazing as I'd hoped. That said, the rate offered was really clear. Might use again. Reviewed on: 26th October 2015

Review of the HSBC, Premier bank account:

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Stopped my card without clearly notifying me

I asked for a new debit card but was slow activating it, which led HSBC to cancel my previous card, before I'd activated the new one. I understand the logic around this, but surely they should be able to tell when I'd activated the new card, rather than leave me without an active card? That said, customer service on the phone was friendly even though they couldn't reactivate my card. Reviewed on: 18th October 2015

Review of the American Express, Charge Card:

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Cashback spot

I've said it before, and I'll say it again. I am a HUGE fan of American Express. I love the rewards side of what they do in particular. Having 2 cards (a BA credit card and a platinum credit card), I keep an eye on the cashback offers as these can be up to 50% off some useful retailers. I did spot a Debenhams cashback offer. My BA credit card (which I use all the time) was offering me £10 cashback for £30 spend (a 33% cashback). My Platinum credit card (which I rarely use) was offering me £10 cashback for £25 spend (a 40% cashback). This looks like they're trying to get me to use my Platinum card more. On the flip side, they're not rewarding me for using my BA card as my primary card, which doesn't feel fair. Reviewed on: 20th September 2015

Review of the HMRC, Personal:

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Quite good

My experience of HMRC has been quite positive. Once you're on the phone (I always try to call start or end of day to avoid long wait times), the advisors try to help as much as possible. Reviewed on: 10th September 2015

Review of the HSBC, Business Banking:

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Very unhappy

Last Friday proved impossible. I couldn't transact my payments online so went into branch. Payments not made then either...website magically back up the next day...not as reliable as it should be. Reviewed on: 7th September 2015

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