Smart Money People Logo
User profile avatar

Viewing profile for,

H&R Member Feedback

1333

Total reviews written

1

Helpful marks given to their reviews

983

Times reviews seen

All reviews (1333)
Review of the Hinckley & Rugby Building Society, Mortgages:
View on product page

Great service

5
Consistently professional & efficient service. Reviewed on: 6th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th June 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Mortgages:
View on product page

Great customer service, although the final part of the process lacked

3
This company has been more than helpful from the start they’ve been great and talking through each step of the process. Where it fell over for me was the fact that the money did not reach my solicitor in time for the exchange and it made a very stressful day in constant chasing. I’m not sure where the mistake lied although if you were to know that part of the process I’ll be more than happy to return as a customer. Reviewed on: 1st June 2022
Reply from Hinckley & Rugby Building Society Thank you for your feedback, and for your kind comments regarding our communication and helpfulness. We will be in touch shortly to talk through the timeline of events leading to completion of your mortgage, and answer any questions you may have. Response date: 6th June 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Good service

5
Excellent service as always from the South Wigston branch staff Reviewed on: 30th May 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th June 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Fixed rate account

5
Very good service as usual and always a friendly greeting Reviewed on: 30th May 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th June 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Mortgages:
View on product page

Excellent Service

5
Great service, each time I call I speak to the lady dealing with the account and she efficiently & effectively deals with the question / issue. Competitive product Reviewed on: 26th May 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th May 2022
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people