H&R Member Feedback's community profile page

Write a review

Go to business site

Viewing profile for,

H&R Member Feedback

1333

Total reviews written

Helpful marks given to their reviews

983

Times reviews seen

All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

View on product page

Got there in the end.

Originally turned down for the mortgage & I had to implore my broker to try again, a very stressful time convincing yourselves to lend. Reviewed on: 5th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback - we’re really sorry that your experience was not more positive. We’d love to investigate the circumstances behind the issues and provide you with a personalised response – if you’re happy for us to do so, please email [email protected] with your details so that we can identify you. Response date: 13th July 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

View on product page

Excellent service

I received excellent service , very polite, helpful and efficient. Louise in particular went out of her way to assist me. Reviewed on: 30th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Our mortgage team are constantly striving to ensure they provide the highest level of service to our customers and will be delighted to know how happy you are with the service you received. Response date: 1st July 2021

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Easy to deal with

Always answer the phone promptly and deal with a customer in a polite and professional way. Reviewed on: 29th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 30th June 2021

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Mr Blower

A polite friendly and efficient service. Reviewed on: 28th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 29th June 2021

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

An excellent visit to the South Wigston office.

I received excellent, professional, helpful information and treatment from a member of staff who was also training a new member, and got everything I hoped for from my visit. Reviewed on: 25th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 28th June 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.