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H&R Member Feedback

1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Repeat customer

I had such helpful, personal service when I opened my first investment account I've just opened another. Reviewed on: 20th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 21st July 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Smooth process

I'd recommend to my fellow expats returning to the uk Reviewed on: 15th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful review. Our mortgage team are always on hand to offer assistance and will be thrilled to hear that you had such a positive experience. Response date: 21st July 2021

Review of the Hinckley & Rugby Building Society, Savings:

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I find the H&R BS to be a friendly and helpful local building society

I found the experience involved in setting up my new savings account straightforward. I had one query and this was dealt with in a timely and efficient manner. Reviewed on: 13th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We’re pleased to hear you had a positive experience with us and look forward to assisting you again. Response date: 14th July 2021

Review of the Hinckley & Rugby Building Society, Savings:

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The HRBS is small enough to care

I experienced a much more personal level of attention than with the larger building societies. In particular I was so grateful for the help given over proving my identity, given my blindness (therefore no digital presence), which has been a major stumbling block with another building society. The HRBS has all the good attributes of old-fashioned customer care. Reviewed on: 10th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our team members pride themselves on delivering an efficient and helpful experience to customers and will be delighted to know you were happy with the service you received. Response date: 14th July 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Great service

Fantastic customer service, I felt very well informed about what savings account to set up. Very knowledgeable would definitely recommend. Reviewed on: 6th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 7th July 2021

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