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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

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excellent service

You came up with an offer when other lenders were dithering. The rate was good and there was no fuss about checking my credentials and background. Reviewed on: 2nd August 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful review. Our mortgage team are always on hand to offer assistance and will be thrilled to hear that you had such a positive experience. Response date: 3rd August 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Lovely staff

Great staff always very helpful and freindly Reviewed on: 29th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 30th July 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Our local society

We are lucky enough to have a branch of Hinckley & Rugby Building Society in our village and it is much appreciated. Staf are friendly and helpful. Very much a local service serving our community. Thank you. Reviewed on: 27th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 28th July 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Terrible underwriter

Mortgage was being delayed by one particular underwriter, the minute he left for maternity leave the application passed through and faced no delays, it was as if he was deliberately causing hurdles for us to jump. Reviewed on: 26th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback- we’re sorry you’re unhappy with your experience. We take feedback of this nature very seriously and will be in touch shortly Response date: 2nd August 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Fabulous

Thanks to H&R we’ve secured our first home. Wonderful to know that there’s lenders out there who genuinely care about people. Reviewed on: 26th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Our mortgage team are constantly striving to ensure they provide the highest level of service to our customers and will be delighted to know how happy you are with the service you received. Response date: 28th July 2021

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