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H&R Member Feedback

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Upgrade my account

Very knowledgeable about different savings account gave me all the information need before making decision. Reviewed on: 9th October 2023

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to pass on this feedback about your experience at our South Wigston branch. It’s great to hear the team were able to share all the information you needed to make the important decision about where your savings are best placed. We will ensure this is shared with the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Service

Our visit today was a refreshing experience, the staff member was highly knowledgeable and helped us make the right decision to help with our finances. Well pleased with the help and support that gave us a sense of confidence. Reviewed on: 5th October 2023

Reply from Hinckley & Rugby Building Society Thank you for telling us about your experience with our team at our Nuneaton branch. It’s great to hear they were able to provide you with the information you needed to make an important decision and have left you feeling confident in your choice. We will ensure this lovely feedback is shared with the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 6th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Very friendly

Very helpful friendly pleasent Reviewed on: 4th October 2023

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to provide your feedback about the service you received at our Castle Street branch. It’s great to hear you found our staff helpful and friendly, we will share your comments with the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 5th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Customer Care

Rita was very professional, friendly and helpful and answered all our questions. Reviewed on: 4th October 2023

Reply from Hinckley & Rugby Building Society Thank you so much for providing this lovely feedback about the service you received from Rita at our South Wigston branch. It’s great to hear about your experience and to pass on comments like this to the individual is a pleasure. We will ensure that your comments are shared with our Rita and her team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 5th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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These people are the most efficient

I deal with a number of financial institutions. I can honestly say that Jo & the team at Hinckley and Rugby Lutterworth are the most efficient people that I have dealt with in recent times. Well done and thanks. Reviewed on: 28th September 2023

Reply from Hinckley & Rugby Building Society Wow what wonderful feedback about the staff at our Lutterworth branch. Thank you very much for taking the time to pass this on to us. We will ensure that your comments are shared with the team, I am sure they will be really pleased to hear how happy you were with the service they have provided. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 28th September 2023

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