H&R Member Feedback's community profile page

Write a review

Go to business site

Viewing profile for,

H&R Member Feedback

1333

Total reviews written

Helpful marks given to their reviews

971

Times reviews seen

All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Great service.

Great service opening my new account with HRBS. Service was quick, efficient, and very friendly. Reviewed on: 18th October 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to tell us about the service you received when opening your new account at our Rugby branch. To hear you found us to be efficient and friendly is wonderful, as that's exactly what we're aiming for. We will happily share this with the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 23rd October 2023

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Opening savings account

1st class customer service, great to be able to interact with real people unlike many other businesses in this sector Reviewed on: 12th October 2023

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to pass on your thoughts about the service you received at our Castle Street branch. It’s great to hear you found the experience personal, we feel this is very important and should be maintained, so it’s heartening to hear it’s being delivered and well received. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 16th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Excellent experience.

Everything was explained step by step, by a friendly, courteous and respectful person. Reviewed on: 12th October 2023

Reply from Hinckley & Rugby Building Society It’s wonderful to hear about the service you received at our Broughton Astley branch, thank you very much for taking the time to pass on your thoughts. Our teams are very committed to providing a knowledgeable and friendly service so it will be a pleasure to pass on your comments directly. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

I wanted to change my existing ISA to a fixed term ISA

Linda, confirmed that my request could be done, and I completed the paperwork and Linda processed this with due Id and Nat Ins checks. All there and then. Reviewed on: 11th October 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to pass on your comments about the service you received from Linda at our South Wigston branch while dealing with your ISA savings. It will be a pleasure to pass on your feedback which will be shared with Linda and her team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Opening a new savings account

Process and explanation very professional! Reviewed on: 10th October 2023

Reply from Hinckley & Rugby Building Society Fantastic to hear you received a professional service from our team at Broughton Astley when opening your account. We will happily pass your comments on to the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th October 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.