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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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opening a savings account

Very good and professional. Nice to walk in a branch and open an account without staff looking astonished and asking you to return in 2 weeks after making an appointment first. Lovely traditional branch. Reviewed on: 24th October 2023

Reply from Hinckley & Rugby Building Society It’s great to hear you had such a positive experience when opening your account at our Lutterworth branch. We’re always happy to welcome our members and, of course, open accounts – no appointment necessary! Thank you for taking the time to provide your feedback to us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Staff very helpful.

Staff just fab knew what they were doing. Reviewed on: 24th October 2023

Reply from Hinckley & Rugby Building Society Many thanks for taking the time to pass on your thoughts about the service you received from our team at South Wigston. It’s great to hear you found them to be helpful and well informed. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2023

Review of the Hinckley & Rugby Building Society, Mortgages:

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Very Satisfied

From choosing a product and opening an account to renewing our product most recently, we have always received clear information and instruction and the friendly team have always been quick to help with our queries. Reviewed on: 23rd October 2023

Reply from Hinckley & Rugby Building Society Thank you so much for taking the time to let us know about the service you've received from our mortgage team, from the start of your mortgage to renewing your product. It’s very heartening to hear we’ve been helpful and clear with your requests. Also we're delighted you have chosen extend your mortgage with the Society. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 23rd October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Very informative

The staff are very helpful and pleasant Reviewed on: 22nd October 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to pass on your feedback about our team in South Wigston – we’re pleased to hear you’re happy with the service you have received, and you have found our people to be pleasant to deal with and informative. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 23rd October 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Helpful,reliable local building society.

Have used this building society for many years and have always found them pleasant and helpful. Reviewed on: 19th October 2023

Reply from Hinckley & Rugby Building Society Thank you for the lovely feedback and for being a loyal customer of the Society. It’s very encouraging to hear our members find our services reliable and helpful – that’s absolutely what we’re aiming for. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 23rd October 2023

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