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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Excellant Building Society

Friendly, helpful, reliable and efficient staff Reviewed on: 29th April 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 29th April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Great experience

Good person to person experience Michaela was marvellous . I would like email and on line services though . Reviewed on: 28th April 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 30th April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Recommended personal service

Welcoming and friendly service from knowledgeable staff Reviewed on: 27th April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Customer feedback

Once I had posted my paperwork back to the society a member of staff phoned me to confirm receipt and to reiterate the terms and conditions of the new bond I had chosen. My new passbook was then posted back to me within a couple of days. Overall this may be summed up as prompt, courteous and efficient service. Reviewed on: 27th April 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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LENDING AS IT SHOULD BE!

One word.... OUTSTANDING.... That is how I will describe my experience with Hinckley & Rugby Building Society. From start to finish their expertise, customer service and professionalism was exceptional. Being a relatively small lender Hinckley & Rugby provide an intimate and personal service. This ensures that you are not just an applicant, but a member of an amazing family! Reviewed on: 26th April 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Our mortgage team are constantly striving to ensure they provide the highest level of service to our customers and will be delighted to know how happy you are with the service you received. Response date: 27th April 2021

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