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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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First class service

On the death of my husband the staff at the Nuneaton branch could not have been more helpful and empathetic. Reviewed on: 16th April 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 21st April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent

I had every help from each of the staff members I spoke to. They had a good knowledge of their products , were able to explain clearly without jargon and they had good people skills. Reviewed on: 16th April 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Your comments will be passed on to our team who will be delighted that you were happy with the service they provided. Thank you for saving with us. Response date: 21st April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Contact.

The customer assistant phoned me and was very helpful. Reviewed on: 15th April 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Good customer service

My savings account was set up quickly on arrival at the building society today. I obtained a receipt for my cheque deposit and a call to my landline to confirm the mobile number to use to contact me. Reviewed on: 15th April 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Friendly place, good service

Checked the savings rate, filled in the form, presented it with a cheque, details already on file as an existing customer, job done Reviewed on: 15th April 2021

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