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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Good experience

Always best service. Friendly staff. Reviewed on: 2nd March 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 3rd March 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Very slow!

I’ve never known a slower purchase. Too many hoops to jump through despite the amount of detailed information we provided! Not open to using smaller but specialist solicitors. Shocking valuation, a second opinion should have been taken! The only overriding factor was the underwriter who took a view. Reviewed on: 2nd March 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We’re really sorry that your experience was not more positive although we’re glad that our underwriter exercised individual judgement with your application – this is what sets us apart from many larger lenders. We’d love to investigate the circumstances behind the slow progress and provide you with a personalised response – please can you email the Head of Underwriting - [email protected] with your name and account number? Response date: 2nd March 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Hassle free, all good

Great Comms, seemed like an auto process! Reviewed on: 28th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Very good

Staff are very good and helpful at the Hinckley branch Reviewed on: 27th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Open a different account for a high interest

Every thing is efficiently run it’s just this last 12 months they have shut at 1.00 which I think is a little early. Reviewed on: 26th February 2021

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