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H&R Member Feedback

1333

Total reviews written

1

Helpful marks given to their reviews

1011

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All reviews (1333)
Review of the Hinckley & Rugby Building Society, Savings:
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A pleasure to deal with.

5
I telephoned to open a new savings account and make changes to another. All was clearly and rapidly organized for me, with follow-up calls to ensure all was well. No automated telephone response, just a charming and efficient person. Perfect! Reviewed on: 26th February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 1st March 2021
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Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
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Everyone at the society is very helpful and friendly

5
The staff at the Coalville branch are excellent and are always there to give advice and assistance. They are very friendly and always appear to be interested in their customers- at the same time being very efficient- cannot fault them. Reviewed on: 25th February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th February 2021
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Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Mortgages:
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Friendly, helpful and considerate

5
Throughout the process HRBS have helpful, responsive and prepared to ‘go the extra mile’ to make sure that everything has been as stress free as possible. We would like to express our thanks to all the team. Reviewed on: 25th February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th February 2021
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Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
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Friendly and efficient

5
Contacted H&R via website. Had return telephone call 30 mins later to answer query. Forms sent promptly in the post. Visit to branch safe- social distancing, limited no. allowed inside at any one time, equipment sanitised. Reviewed on: 23rd February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th February 2021
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Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
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Satisfaction

4
Excellent service from Sandra at Lutterworth Reviewed on: 23rd February 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th February 2021
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Hinckley & Rugby Building Society

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