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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Application for savings account

The Hinckley & Rugby staff were helpful and attentive to our needs giving us confidence in building society and of course, the staff Reviewed on: 21st December 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 22nd December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Opening new account.

I enquired online this morning how to open an account. I was called back after 10 mins.. I was made an appointment at a local branch immediately .. while on route to the branch I was rang by a member of staff who said the branch had had to be closed due to a h&s issue. However she still met me at the door passed out the papers which I completed outside and then processed my request.. this afternoon I received notification by email that it had been actioned. Bearing in mind we are in a pandemic and that the building society were experiencing other issues as well resulting in closure I can’t fault the professionalism of all the staff and the help I received at the hinckley branch.. Reviewed on: 21st December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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One of the best rates available

I moved money from elsewhere as the rate on offer had declined to almost nothing, H&R offered something better, and the service I encountered was great! 10/10, keep up the good work! Reviewed on: 19th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Good friendly but a little archaic service.

Getting through to the Building Society can take a little patience, however, when answered the staff are very friendly, polite & helpful, especially Harriet Ward. The Building Society procedures & practices are some what antiquated & they must move into the 21st century, if they are to survive. Their saving products are good rather than excellent. Reviewed on: 17th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent service and product

Staff were very helpful, clearly spoken and courteous Reviewed on: 17th December 2020

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