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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Efficient & Approachable

The people I spoke to regarding opening a new account were friendly and answered my questions clearly. They had an approachable manner and nothing was too much trouble. Reviewed on: 17th December 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Superb customer service

I have been truly amazed at the level of customer care I have received. Nothing has been too much trouble in all my dealings with a customer assistant, Jeanette Sobalski, and she has kept me fully informed throughout the whole process of opening my account. She certainly knows the meaning of customer care and is a credit to the Hinckley and Rugby Building Society. She has made me feel valued as one of their customers and deserves the ratings I have given. Reviewed on: 17th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Fathers savings account

No at lutterworth branch couldn't have been more helpful!had a bit of difficulty getting the right proof of address docs for my 97yr old father took longer than we thought she kept in contact with me on the phone and went the extra mile to help.thankyou nice to have some good customer service for a chnge. Reviewed on: 16th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Good efficient service

Friendly knowledgeable staff. good feedback. Reviewed on: 16th December 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Opening savings account

Called in to the branch and collected the form. Returned the next day and sorted everything out. Passbook arrived a few days later. All in order. Nice to deal with real people at a real branch instead of on-line. Reviewed on: 16th December 2020

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