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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Friendly, helpful and efficient

Helpful update received on progress with opening the account. Answered efficiently a question presented. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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I'm impressed with your efficiency.

I'm very happy with the service I have received so far. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent service

Refreshing to deal with friendly, efficient people. Reviewed on: 14th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 15th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Very favourable first impressions

The initial response to my Savings Account Enquiry was prompt. The literature received was clearly laid out, not over burdened with 'in-house'jargon, included what I considered to be useful and relevant product information and all presented in a very user friendly format. Subsequent to opening my account, in order to clarify a query, I received an email followed by two very polite voicemail messages (from Michele) as I was unable to respond immediately. On calling the branch, I spoke to the manager (Tracey) who instantly knew the reason for my call and dealt with the enquiry efficiently and in a very friendly manner. I was very satisfied by the service provided. Reviewed on: 12th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent and Personal

Excellent Service - Very Personal and helpful - someone answered the phone, able to help and did very efficiently and effectively Reviewed on: 11th March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 13th March 2023

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