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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent customer service

Received excellent customer service from Diane Harris from the Nuneaton branch who helped me sort out an issue when I made a mistake during my application for a Monthly Saver account, for which I was very grateful. Reviewed on: 3rd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Helpful and clear

The online site was easy to manoeuvre and the telephone caller clear and didn’t rush. Reviewed on: 3rd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 6th March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Amazing service

Although there must be high demand at present, I was telephoned by a very polite and helpful staff member who updated me on the process and the timings. Above and beyond what I expected Reviewed on: 2nd March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Lovely to receive a phone call to confirm my account is open.

Applied by post for a Regular Saver Account and received a phone call to let me know the account has been opened - lovely to have the personal touch. Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Helpful. efficient service

Quick. courteous and helpful response Reviewed on: 1st March 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd March 2023

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