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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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What a great, friendly and helpful building society

My main contact Rita did everything she said she would and kept me informed of the progress in opening a new account in a short space of time. Thanks Rita! You’re a great asset to HRBS Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received. Our teams work hard to ensure the service they provide is of a high standard, so it’s great to hear this type of feedback direct from our members. We will make sure that this is shared with Rita and the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Great

very helpful staff building society was very Clean the cashier was very helpful Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society Thank you for your feedback, it’s always good to hear our members find our people to be helpful. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Good service

We were given good service and good information Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society It’s great to hear the service and information you received from our team at Castle Street was of a good standard. Thank you for your feedback. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Very easy website and helpful over the phone

Opened account easily , All very efficient Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society We are really happy to hear you found our website easy to use and the process of opening an account with us simple. Thank you for choosing to save with the Society and taking the time to pass on your comments. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Professional, easy and straightforward

Even though they were busy the staff took the time to run through everything, extremely knowledgeable about the accounts, explained everything clearly Reviewed on: 5th December 2023

Reply from Hinckley & Rugby Building Society Thanks for taking the time to pass on your thoughts about the service you received at our Coalville branch. It’s great to hear our staff provided the type of service you should expect. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

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