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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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The gentleman new what we needed and was polite and helpful

We came in and were able to get the product we required Reviewed on: 5th December 2023

Reply from Hinckley & Rugby Building Society Thanks for your feedback about the service you received from our Castle Street branch – it’s wonderful you decided to save with the Society and we appreciate you taking the time to pass on your comments. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Not writing anything

Don’t force me into writing anything. Reviewed on: 5th December 2023

Reply from Hinckley & Rugby Building Society Thank you for your review, it's great to see you felt we were worthy of 5 stars! Response date: 5th December 2023

Review of the Hinckley & Rugby Building Society, Mortgages:

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brilliant process from start to finish

everyone we came into contact was so helpful and supportive throughout the process and i couldnt have asked for a better set of advisors to help us on this journey. it took alot of the stress out of the process Reviewed on: 4th December 2023

Reply from Hinckley & Rugby Building Society Thank you very much for passing on this feedback. It’s wonderful to hear you were happy with the service you received from our mortgage teams. We understand buying a home and the administration around it can be a stressful experience so it’s a joy to hear we managed to remove some of that for you. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 5th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Very good customer service

The people I spoke to at the branch were very helpful and professional Reviewed on: 4th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received. It’s great to hear you found our team professional and helpful. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 5th December 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Helpful and friendly service

Helpful and happy to help. excellent branch with excellent staff! Reviewed on: 4th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received. Our teams work hard to ensure the service they provide is of a high standard, so it’s great to hear this type of feedback direct from our members. We will make sure that this is shared with our Coalville branch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 5th December 2023

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