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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Efficient as always

Very prompt response from Holly at BBS, who dealt with my request in the very efficient way that is their norm. Reviewed on: 8th June 2021

Reply from Bath Building Society Hello, so pleased you received the usual Efficient service from Holly, Thank you taking the time to send your response, Caroline, customer Support Department. Response date: 8th June 2021

Review of the Bath Building Society, Savings:

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Always efficient and friendly!

Everything is just right! Thank you! Reviewed on: 7th June 2021

Reply from Bath Building Society Thank you for your wonderful feedback! Holly, Customer Service Team Response date: 8th June 2021

Review of the Bath Building Society, Savings:

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Notification of a death

Holly was kind and very helpful talking us through the process of how to close an account after losing a family member. She went the extra mile . Thank you Reviewed on: 5th June 2021

Reply from Bath Building Society Thanks for your lovely review, I will pass on your kind words to Holly. Caroline, Customer Service Team Response date: 7th June 2021

Review of the Bath Building Society, Savings:

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Always friendly and helpful staff.

Friendly, helpful staff. Could make payments into accounts via BACs easier, many banks don’t recognise the bank account and sort code you give to do this and keeps bouncing back. Would like to be able to do more on line banking with you. Reviewed on: 4th June 2021

Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th June 2021

Review of the Bath Building Society, Savings:

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Excellent Accounts and Brilliant Customer Service

The society offers a great range of competitive products. Their customer service is second to none. Louisa in particular is a credit to the society. Reviewed on: 3rd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback! Holly, Customer Service Team Response date: 5th June 2021

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