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Review of the Bath Building Society, Savings:

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Excellent service

The service I have received from Corinne has been consistently excellent. She responds immediately, is polite and helpful and a credit to the Bath Building Society. There is nothing I can think of that she could do better. Thank you! Reviewed on: 3rd June 2021

Reply from Bath Building Society Such a wonderful review, I will pass on your kind comments to Corinne. Holly, Customer Service Team Response date: 5th June 2021

Review of the Bath Building Society, Savings:

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Excellent response today

I did not know that online access was available ... perhaps the option could have been mentioned when the account was opened Reviewed on: 2nd June 2021

Reply from Bath Building Society I'm so pleased we could help, thanks for taking the time to review us! Holly, Customer Service Team Response date: 3rd June 2021

Review of the Bath Building Society, Savings:

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Very efficient and helpful

I have found Bath Building society staff to be very efficient, polite and helpful. Reviewed on: 2nd June 2021

Reply from Bath Building Society Thanks for the fantastic feedback, so kind of you! Holly, Customer Service Team Response date: 3rd June 2021

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Very friendly, helpful staff that get your issues sorted quickly

Very friendly, helpful staff that get your issues sorted quickly Reviewed on: 1st June 2021

Reply from Bath Building Society Thank you for the wonderful feedback. Holly, Customer Service Team Response date: 1st June 2021

Review of the Bath Building Society, Savings:

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Excellent Customer Service

BIBS provide an old fashioned customer orientated service which is sadly dying out elsewhere. The staff are without exception friendly, helpful and cooperative and go to great lengths to help the customer. I strongly recommend holding an investment account with BIBS as it allows you to carry out many financial transactions which one might otherwise have to queue up for in the bank. If there is anything else you could do better it would be to offer higher investment interest rates. Well done to all staff at Moorland Road! Reviewed on: 31st May 2021

Reply from Bath Building Society Thanks so much for taking the time to feedback to us, we appreciate it! Holly, Customer Service Team Response date: 1st June 2021

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