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All reviews (1036)

Review of the Bath Building Society, Savings:

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Very helpful

Good rates, people seem friendly. Reviewed on: 18th August 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 22nd August 2023

Review of the Bath Building Society, Savings:

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Super service

Chelsea solved my problem in a matter of minutes was also very polite and helpful Reviewed on: 18th August 2023

Reply from Bath Building Society Thank you for your great feedback regarding Chelsea, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 22nd August 2023

Review of the Bath Building Society, Savings:

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Quick response in chat

Online chat was really easy to use and the agent (Chelsea) answered my query promptly and in a friendly manner. Reviewed on: 18th August 2023

Reply from Bath Building Society Thank you for your feedback regarding Chelsea, I will pass this back to Chelsea and the team. Charlotte Tillen, Savings Support Manager Response date: 22nd August 2023

Review of the Bath Building Society, Savings:

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Excellent customer service

Customer service is exceptional unlike large main banks - always a helpful person available on phone or on chat. Reviewed on: 17th August 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 22nd August 2023

Review of the Bath Building Society, Savings:

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Caroline has provided great support in managing the trust we have set up with BBS.

You actually deal with real rather than virtual people Reviewed on: 16th August 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding Caroline, I will pass this back to Caroline and the team. Charlotte Tillen, Savings Support Manager Response date: 17th August 2023

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