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1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Very Good Customer Service

Once I was able to get to a person (Jess Weekes) the customer service was very good. Jess answered my questions quickly, and confirmed everything that I needed. She even checked that my email was working correctly, as I had never received the automated email in regards to my application. Reviewed on: 30th August 2023

Reply from Bath Building Society Thank you for your feedback regarding Jess, its great to hear. I will pass this back to Jess and the team. Charlotte Tillen, Savings Support Manager Response date: 8th September 2023

Review of the Bath Building Society, Savings:

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pretty good, cant complain

They offer some really good products! Reviewed on: 24th August 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 4th September 2023

Review of the Bath Building Society, Savings:

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Fantastic

Fantastic quality fast customer service Reviewed on: 23rd August 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 8th September 2023

Review of the Bath Building Society, Savings:

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Quick and friendly assistance with query opening LISA

I tried to open a LISA online, but had a time pressure as my birthday is next week, and I am going on holiday this afternoon. Jess responded to the ID query promptly and with understanding to my situation, and I am very grateful for her help. As a new customer it has assured me in my decision to open an account. Reviewed on: 23rd August 2023

Reply from Bath Building Society Thank you for the great feedback regarding Jess, I will pass this back to Jess and the team. Charlotte Tillen, Savings Support Manager Response date: 8th September 2023

Review of the Bath Building Society, Savings:

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Quick and informative feedback.

Wanted to know further details / dates about a recently opened account. Customer services gave thorough feedback and all the answers I needed. Reviewed on: 21st August 2023

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