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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Clear and easy

Phone would be quicker because i had lots of short questions but the responses were really helpful Reviewed on: 30th March 2021

Reply from Bath Building Society I'm pleased we could help, thanks for reviewing us! Holly, Customer Service Team Response date: 31st March 2021

Review of the Bath Building Society, Savings:

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Live Chat Agent helpful and Knowledgeable

The Live chat agent Jane helped answer my queries quickly and was very helpfull Reviewed on: 29th March 2021

Reply from Bath Building Society I'm pleased Jane was able to help you. Thanks for taking the time to review us! Holly, Customer Service Team Response date: 30th March 2021

Review of the Bath Building Society, Savings:

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Very efficient & excellent service as always. Thank you!

Friendly, efficient & reliable. Easy to get customer service. Much appreciated! Reviewed on: 29th March 2021

Reply from Bath Building Society Thank you got the great feedback, I will pass this onto the team, Louise Savings Operations manager Response date: 29th March 2021

Review of the Bath Building Society, Savings:

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Bath BS customer support

I'm a recent new customer to Bath BS. Opening savings accounts has been very easy and customer assistance (phone and via the website chat service) has been simply brilliant. Simple to use and friendly, knowledgeable support. Can't fault the service, so the only suggestion I have is 'keep on keeping on'. Reviewed on: 29th March 2021

Reply from Bath Building Society Thank you for this lovely feedback, Louise Savings operations manager Response date: 29th March 2021

Review of the Bath Building Society, Savings:

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Friendly and efficient help

Jane was super helpful, friendly and clear in her communications. A pleasure to deal with. Reviewed on: 29th March 2021

Reply from Bath Building Society Great thanks, I will pass this onto Jane, Louisa Savings Operations manager. Response date: 29th March 2021

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