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All reviews (1036)

Review of the Bath Building Society, Savings:

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Friendly and very efficient.

Quick response to queries, and very efficient in arranging account. By far the best experience I have had with a new banking society. Reviewed on: 27th March 2021

Reply from Bath Building Society Thanks you for the great feedback, I will pass this onto the team, Louisa Operations manager. Response date: 29th March 2021

Review of the Bath Building Society, Savings:

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Customer service agent was fantastic and really helpful.

Create a facility to allow moneys from one BIBS account to another without having to go through a third party. Reviewed on: 26th March 2021

Review of the Bath Building Society, Savings:

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Online connection

Very good personal attention on a complicated problem Reviewed on: 26th March 2021

Reply from Bath Building Society Thank you for the feedback, Louise, Operations manager Response date: 29th March 2021

Review of the Bath Building Society, Savings:

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Savings accounts

Good rates but restrictions on opening them I.e you have to live near Bath or already have an account with them . Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Unfortunately we had to put the restrictions on the opening of new accounts as we were experiencing a high volume of new accounts. As we are a small local Building Society we wanted to still be able to offer accounts to local Bath people. We are very sorry that we were unable to help you at this time. Thank you for taking the time to send in your response. Caroline, Customer support Department. Response date: 26th March 2021

Review of the Bath Building Society, Savings:

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Interest Rate Query

Everything handled well and just as it should be. Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Glad your query was sorted for you. Thank you for taking the time to respond. Caroline, Customer support Department. Response date: 26th March 2021

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