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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Quick and easy

I had a simple question that was answered quickly and authoritatively........ Reviewed on: 5th February 2021

Reply from Bath Building Society Good Afternoon, Glad things were quick and easy for you, Thank you for taking the time to respond, Caroline Customer Support Department. Response date: 5th February 2021

Review of the Bath Building Society, Savings:

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Excellent service

Excellent service and advice received today from Bath B S in responding to our request for a withdrawal of funds. Reviewed on: 2nd February 2021

Reply from Bath Building Society Good Afternoon, lovely to hear you received excellent service from us, Thank you for taking the time to respond, Caroline, Customer Support Department. Response date: 5th February 2021

Review of the Bath Building Society, Savings:

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Great customer service

My communication with Bath Building Society has always been a good experience, my questions answered promptly, helpfully and in a friendly manner Reviewed on: 2nd February 2021

Reply from Bath Building Society Good Afternoon, so pleased you have always had a good experience with us, Thank you for taking the time to respond. Caroline Customer Support Department. Response date: 5th February 2021

Review of the Bath Building Society, Savings:

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Very helpful chap who was patient and resolved the issue

Quite a complicated process to set up initially Reviewed on: 1st February 2021

Reply from Bath Building Society Good Afternoon, Glad your issue was resolved in the end, Thank you for taking the time to respond. Caroline Customer Support Department. Response date: 5th February 2021

Review of the Bath Building Society, Savings:

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Accessing online account for information to complete tax return

Both Corinne and Caroline were extremely helpful during our online chat and my problem was solved and questions answered really efficiently. the log on process was a little baffling and complex but now that I've succeeded once I'm confident I will be able to do it again, or at least I know I can get help if I have any problems. Reviewed on: 29th January 2021

Reply from Bath Building Society I will pass on your lovely comments to Caroline and Corinne, thanks for taking the time to review us. Holly, Customer service team Response date: 1st February 2021

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