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All reviews (1036)

Review of the Bath Building Society, Savings:

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Logging on problem.

First class service sorting out my problem, resolved very quickly by Jess. Reviewed on: 19th July 2023

Reply from Bath Building Society Thank you for your great feedback regarding Jess. I will pass this back to Jess and the team. Charlotte Tillen, Savings Support Manager Response date: 22nd July 2023

Review of the Bath Building Society, Savings:

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Very Helpful

Harry was very helpful over the live chat. I had many questions which I wanted clarifying before opening an account. However he was very very helpful and answered everything. Brilliant customer service Reviewed on: 19th July 2023

Reply from Bath Building Society Thank you for your feedback regarding Harry, I will pass this back to Harry and the team. Charlotte Tillen, Savings Support Manager Response date: 22nd July 2023

Review of the Bath Building Society, Savings:

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Good chat facility - quick and accurate

Enjoyed the chat facility - was quick and gave me the answers i needed. Reviewed on: 14th July 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 17th July 2023

Review of the Bath Building Society, Savings:

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Quick response in live chat, solved my issue quickly

App needs to be more efficient. I was unable to transfer money to one of accounts and my details were out of date compared to my online details Reviewed on: 12th July 2023

Reply from Bath Building Society Thank you for your feedback. Please could you get in touch regarding your out of date details so we can get these updated for you. Charlotte Tillen, Savings Support Manager Response date: 12th July 2023

Review of the Bath Building Society, Savings:

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Quick chat response

I got a very quick response to my query, what more could one want? Reviewed on: 6th July 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 7th July 2023

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