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Review of the Bath Building Society, Savings:

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still real people !

Contacted Bath Building society today about an old account, and got a straight forward answer that I could understand strait off, not something I have come to find with many other building society’s. The answer obviously came from a real person and not one of these computer generated letters. Thank you BBS for still being the same since my first mortgage 37 years ago. Reviewed on: 24th September 2020

Reply from Bath Building Society Good Afternoon, Thank you for your response , I agree it is nice to be able to speak to somebody to get your problem sorted, Caroline, Customer support Department. Response date: 29th September 2020

Review of the Bath Building Society, Savings:

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Registering online for children's accounts

Corinne helped me with a very tricky situation. She was incredibly patient with a great attitude and I'm very grateful to her. Fab team and fantastic customer service. Reviewed on: 24th September 2020

Reply from Bath Building Society Good Afternoon, So pleased to read such a positive response. Thank You for taking the time to respond, Caroline Customer Support Department. Response date: 29th September 2020

Review of the Bath Building Society, Savings:

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Friendly, welcoming and helpful

Whenever I visit Bath Building Society I always receive a warm welcome. The staff are always friendly and very helpful. On this occasion my contact was via email and the service remained good. Reviewed on: 23rd September 2020

Reply from Bath Building Society Good Morning, Thank you for taking the time to send your lovely response, Caroline Customer Support Department. Response date: 24th September 2020

Review of the Bath Building Society, Savings:

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pleased with the service

very pleased with the service, Corinne has always been very helpful. Reviewed on: 23rd September 2020

Reply from Bath Building Society Good Morning, thank you for taking the time to send your positive response, Caroline, Customer Support Department. Response date: 24th September 2020

Review of the Bath Building Society, Savings:

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Extremely helpful advisor

Barry could not have been any more helpful or efficient, he resolved my problem as quickly as he could, thanks Barry. Reviewed on: 22nd September 2020

Reply from Bath Building Society Good Morning, Thank you for taking the time to respond to us, So glad you had a quick and efficient response from Barry, Caroline, Customer Support Department. Response date: 24th September 2020

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