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All reviews (1036)

Review of the Bath Building Society, Savings:

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Excellent customer service

Only have more competitive savings interest rates. Sorry to have to say that Reviewed on: 5th August 2020

Reply from Bath Building Society Good Afternoon, we are pleased that you are happy with our service. Sorry to hear that your feel as though our interest are not competitive. Interest Rates rates are low due to the Bank of England base rate being at an historic low rate, However our Core Products interest rates are well above average. Our Instant ISA appears in the best rate tables. Thank You for taking the time to respond, Please do not hesitate to contact us on 01225 423271 if you wish to discuss this further. Response date: 6th August 2020

Review of the Bath Building Society, Savings:

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Very efficient and friendly customer service

They dealt with my problem and resolved it very quickly Reviewed on: 5th August 2020

Reply from Bath Building Society Thanks for the fantastic feedback. I'm glad we could resolve the problem quickly for you. Holly, Customer Service Team Response date: 5th August 2020

Review of the Bath Building Society, Savings:

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Great support service from Holly, thanks.

Its hard to improve on excellence! Reviewed on: 4th August 2020

Reply from Bath Building Society "Its hard to improve on excellence!" - This is fantastic to hear. Thanks so much for taking the time to comment on the service you received, I was very happy to help. Holly, Customer Service Team Response date: 5th August 2020

Review of the Bath Building Society, Savings:

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fast personal service

Always very friendly, helpful, and quick to respond. Reviewed on: 3rd August 2020

Reply from Bath Building Society Great to hear you received a prompt and personal service, we really appreciate your feedback. Holly, Customer Service Team Response date: 5th August 2020

Review of the Bath Building Society, Savings:

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Efficient service including confirmation of withdrawal.

The branch in South Petherton is excellent, we don't know what we would do without it. Reviewed on: 3rd August 2020

Reply from Bath Building Society So lovely to hear, I will pass on your lovely comments to our South Petherton team. Holly, Customer Service Team Response date: 5th August 2020

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