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Review of the Bath Building Society, Savings:

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Helpful and concise using the chat line was much quicker than using the phone. Reviewed on: 1st July 2020

Reply from Bath Building Society Hello Thank you for taking the time to give us your views, Glad you found the Chat a quick way to find out your information. Many Thanks Caroline Customer Support Department. Response date: 2nd July 2020

Review of the Bath Building Society, Savings:

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In my opinion, the best Building Society that I've ever dealt with

Firstly I must say that I never write reviews. However, I have made an exception for Bath Building Society. I have been a member since late 2017 and my experience has always been 100%. positive. I can honestly not find anything to complain about. All the staff are fantastic, nothing is ever too much trouble for them. Opening up two bare trust accounts was so straight forward. Noel was always at the end of the phone or email if I had any issues. Likewise, John has been so helpful when I recently needed to close down one of the trust accounts. Yet again, always at the end of the phone or email if I had any problems. The website is easy to use and does exactly what it needs to, without throwing it's toys out of the pram every time you sign in. I am an extremely satisfied customer and am so glad that I found Bath Building Society Reviewed on: 30th June 2020

Reply from Bath Building Society Hello Thank you for your response, we are very pleased that you think we are the best Building Society! Caroline Customer Support Department. Response date: 1st July 2020

Review of the Bath Building Society, Savings:

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Very helpful, reliable, competitive and informative

I personally would highly recommend Bath Building Society - their quality of service is excellent and their turnaround times are very quick. The fact that you can speak to a relationship manager every single time is extremely important to me. Reviewed on: 30th June 2020

Reply from Bath Building Society Hello, Thank you for taking the time to responsed, we are very pleased to hear that you would highly recommend Bath Building Society. Caroline Customer Support Department. Response date: 1st July 2020

Review of the Bath Building Society, Savings:

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very prompt and efficient service

I always get a very prompt efficient and friendly service from Bath Building Society. They also pay a very competitive rate of interest. Reviewed on: 29th June 2020

Reply from Bath Building Society Good Morning Thank You for taking the time to give us your feedback we really appreciate this and will strive to continue our efficient service in the future. With Regards Caroline Brewer Response date: 30th June 2020

Review of the Bath Building Society, Savings:

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Local, friendly, efficient and helpful

The staff at the Moorland Road branch took time to explain how an online transfer would work to my daughter, in a kind, unrushed and reassuring way. Reviewed on: 27th June 2020

Reply from Bath Building Society Good Morning Thank You for taking the time to respond. We really value your opinions and are very pleased that the staff at Moorland Road were able to give you the information you needed regarding Bath on Line. With Regards Caroline Brewer Response date: 29th June 2020

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