BBS Member's community profile page

Write a review

Go to business site

Viewing profile for,

BBS Member

1036

Total reviews written

Helpful marks given to their reviews

607

Times reviews seen

All reviews (1036)

Review of the Bath Building Society, Savings:

View on product page

Only just joined but was quite helpful

a small society with good feed back Reviewed on: 3rd July 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Service Team Response date: 29th August 2020

Review of the Bath Building Society, Savings:

View on product page

Great service

Caroline Brewer was wonderfully efficient and acted upon my request immediately. Much appreciated. Reviewed on: 2nd July 2020

Reply from Bath Building Society Hello, thank you for taking the time to send us your views, always happy to help, Caroline, Customer Support Department. Response date: 3rd July 2020

Review of the Bath Building Society, Savings:

View on product page

A Local personal society

It is local & my town has an agency. The chat time was quite a wait, but I expect during these times it is a bit busy. Maybe the application form has a place to authorise transfer of monies or indication of opening funds? Reviewed on: 2nd July 2020

Reply from Bath Building Society Thank you for your generous feedback. As a result of this feedback we will be updating all of our Savings application forms and will be sure to include an area for existing customers to give us instructions to transfer money from existing accounts. the new applications should be ready for use in the next few weeks. As to your web chat, I am sorry that you had a delay. We aim to answer all such chats within 60 seconds but it looks like we failed on this occasion. We will try harder! Colin McDougall, Head of Marketing and Savings. Response date: 3rd July 2020

Review of the Bath Building Society, Savings:

View on product page

Brilliant customer service, very efficient and friendly!

My phone call was very informative, helpful and quick just what I needed :) Reviewed on: 1st July 2020

Reply from Bath Building Society Hello Thank You for taking the time respond to us. Glad we were able to help in a quick and efficient way. Caroline Customer Support Department. Response date: 2nd July 2020

Review of the Bath Building Society, Savings:

View on product page

Fast and efficient

Comparing your chat service with others, not necessarily Banks/Bldg Society's I have found your service fast and efficient. I had all the information I required in just a few minutes. Reviewed on: 1st July 2020

Reply from Bath Building Society Hello Thank you for taking the time to give us your views, Glad you found the Chat fast and efficient . Many Thanks Caroline Customer Support Department Response date: 2nd July 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.