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All reviews (1036)

Review of the Bath Building Society, Savings:

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Good customer service

Very helpful people either face-2-face or online. The people I deal with in Ilminster are very pleasant and treatment me now as if they know me well. I am very pleased to be a customer with Bath Building Society Reviewed on: 12th June 2020

Reply from Bath Building Society The Ilminster staffwill be pleased with your lovely feedback. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Staff are very helpful and professional on the rare occasions that we need their help.

A more comprehensive internet banking facility would be useful. Reviewed on: 12th June 2020

Reply from Bath Building Society Many thanks for your review. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Nothing is too much trouble

I have had deposits of vastly varying amounts of money for about thirteen or fourteen years. Bath Building Society was recommended by my financial adviser and I can honestly say BBS has never put a foot wrong. I have a postal account and my requests to move money have always been dealt with by return and on the few occasions it has been necessary for a phone call to be made I have always felt that the person making contact did know something about my affairs, I have never felt like just a number. Thank you Bath Building Society. I look forward to a long and happy relationship between us. Reviewed on: 11th June 2020

Reply from Bath Building Society This is so wonderful to hear. Thanks for being such a loyal customer. I look forward to speaking to you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Prompt customer service

Friendly and professional staff on telephone. Efficient postal service Reviewed on: 11th June 2020

Reply from Bath Building Society What lovely feedback. Thankyou, we really appreciate it. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Competitive rates and efficient operation

Very helpful staff. Always a very satisfying personal experience. Reviewed on: 11th June 2020

Reply from Bath Building Society Thankyou for this fantastic feedback. Holly, Customer Support Team Response date: 22nd June 2020

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