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Review of the Bath Building Society, Savings:

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Customer service is excellent!

My company was a business customer with Bath Building Society. We initially became customers under difficult (external) circumstances, and although the staff may not have been best placed to help us initially, they listened and helped us to the best of their knowledge, in an area they wouldn't normally deal with. Our relationship manager Emma Seymour could not do enough to help us, was always professional, courteous, and a delight to work with, all of our queries were quickly and efficiently dealt with, and she would follow up with phone calls, to add that personal touch- which I feel is very important, it gave us great customer confidence knowing we had a trustworthy and helpful contact to return to. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks so much for this wonderful feedback, I will pass to onto Emma. She will be very pleased. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Useful local building society

We have been members of the Bath BS for many years and it has served us well . Reasonable interest rates for savers, lower expenses than larger societies. Reviewed on: 4th June 2020

Reply from Bath Building Society Thankyou for saving with us for many years, we hope to see you again soon. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Bath

Support local business before you lose them Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for supporting us. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Staff are very friendly and knowledgeable.

Welcoming offices and staff. Opening hours are good we Ben through covid19 Reviewed on: 4th June 2020

Reply from Bath Building Society We are pleased to be able to continue to help you during this difficult time. Thanks for your feedback. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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A supurb building Society totally focused on supporting its members

This society goes the extra mile to be helpful, has principles and integrity, it cannot be bettered anywhere, it is a shinning example which other societies need to follow Reviewed on: 4th June 2020

Reply from Bath Building Society Such a wonderful review. Thanks, we really appreciate it. Holly, Customer Support Team Response date: 22nd June 2020

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