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Review of the Bath Building Society, Savings:

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any company that uses the BofE rate reduction to drop interest rate by 1.05 % is economic vandalism, totally unnecessary.. Online saver should not have been discontinued for zero good reason.

the Bath has always been a good , fair society putting members interests first, unlike some competitiors. Now they have joined the list of greedy selfish societies, a bad reflection on current management. When will we see a reinstatement of the popular online saver, offering decent savings rates? Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. We deliberately discontinued the Online Saver account as part of a recent restructure of all our savings accounts. The reason we did this was that we do not believe it be fair to offer our best rates to a small number of our members who had the ability to access a channel that is not accessible to all. The result of this restructure was that over 70% of our members had an improved interest rate. All of our savings accounts can now be managed by whatever channel our customers choose be it in our branches/agencies by phone or via Bath Online. We now have a range of simple products with fair rates and I personally review these on a regular basis. If you do not need immediate access to your savings I am pleased to advise that this week we have increased the interest rate of our our 60 Day notice account from 0.60% to 0.80% AER. More details about this account can be found on our website. Colin McDougall, Head of Marketing and Savings. Response date: 4th June 2020

Review of the Bath Building Society, Savings:

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Excellent service

Always friendly and welcoming staff. Reviewed on: 4th June 2020

Reply from Bath Building Society So lovely to hear, thank you! Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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Great service, but interest rates plummeted...

It feels very personal. The phone is answered quickly, and questions are always answered. Obviously, though, the society need to offer a competitive interest rate! Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your generous comments regarding our service. Clearly you are disappointed about our rates but I truly believe that our rates are competitive but with the Bank of England base rate at an all time low of 0.10% it is difficult to offer rates that you are going to get excited about. I can however confirm that this week we have increased the rate on our 60 Day notice account from 0.60% to 0.80% and if you keep an eye on your inbox we have some attractive new savings accounts that we will be launching in the next few weeks. Colin McDougall, Head of Marketing and Savings. Response date: 4th June 2020

Review of the Bath Building Society, Savings:

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Pleasure to vist local branch

like building society's used to be and i my opinion should be Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear you receive such a great service in your local branch. Holly, Customer Support Team Response date: 22nd June 2020

Review of the Bath Building Society, Savings:

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friendly

friendly but not the best interest rate at moment Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us. Holly, Customer Support Team Response date: 22nd June 2020

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