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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Banking during Covid

Always friendly and helpful staff and a pleasure to deal with . Reviewed on: 4th June 2020

Reply from Bath Building Society We are happy to support our members at this difficult time. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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Nice people nice position

I don't go in there very often but whenever I do I get a warm welcome and I feel that nothing is too much trouble for the staff there. I come out feeling confident that my. money is safe. Reviewed on: 4th June 2020

Reply from Bath Building Society Wonderful to hear you feel this way. Thanks for your feedback. Hope to see you again soon. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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Always friendly and efficient staff.

I love that it is local to the City of Bath. Reviewed on: 4th June 2020

Reply from Bath Building Society Bath is so beautiful isn't it? we are very lucky. Thanks for the kind review. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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Fast, polite and friendly

How everyone is so friendly. Use one branch every week and the staff are so polite and caring to their customers. Reviewed on: 4th June 2020

Reply from Bath Building Society This is really great to hear, Thanks! Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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Poor punter

Can't coment never been in any of your branches. Reviewed on: 4th June 2020

Reply from Bath Building Society Thank you for your feedback. Even though you have never been into our branches we are always keen to understand how we can improve our service more generally. If you have any thoughts on what we would need to do for you to give us a 5 star review rather than a 3 star review then please do let us know! Colin McDougall, Head of Marketing and Savings. Response date: 5th June 2020

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