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All reviews (1036)

Review of the Bath Building Society, Savings:

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Excellent local service

Prompt postal service. Any on line problems quickly sorted. Reviewed on: 4th June 2020

Reply from Bath Building Society Fantastic to know you enjoy our prompt service. Thanks. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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friendly and helpful and act on instruction promptly

We have been customers for many years now and always found the service good and until recently the rates have been favourable. We understand that little can be done about the falling rates of interest in recent years and have confidence that they will offer the best they can. Sometimes we find we have to ring for a tax statement and cannot get one on line which could be improved. The reason I would not recommend them to people is that our friends and family are not in Bath or the area. Reviewed on: 4th June 2020

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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I was always sure of good service and I have found your staff most helpful

I am pleased to support a Bath-based organisation and have found for many years that you are always prompt and clear with information. I greatly appreciate the fact that you have a branch in Moorland Road particularly now that I am older and less mobile. The staff there are patient, charming and efficient. Reviewed on: 4th June 2020

Reply from Bath Building Society A wonderful review for our Oldfield Park team, they will be pleased. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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Always helpful

The staff have always been helpful, and it is easy to access the local branch. Reviewed on: 4th June 2020

Reply from Bath Building Society Great to hear this, hope to see you in the branch again soon. Holly, Customer Support Team Response date: 24th June 2020

Review of the Bath Building Society, Savings:

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A friendly, efficient Society

As above. Savings interest rates could always be higher! Reviewed on: 4th June 2020

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Support Team Response date: 24th June 2020

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