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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Prompt

Keep up the good work with your live chat. Reviewed on: 3rd January 2023

Reply from Bath Building Society Thank you for your feedback regarding our live chat, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 11th January 2023

Review of the Bath Building Society, Savings:

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Bath savings

Excellent experience all round. Smooth service Reviewed on: 3rd January 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 11th January 2023

Review of the Bath Building Society, Savings:

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Mixed

The customer service from human was excellent, unfortunately it didn't sort the problem. Reviewed on: 31st December 2022

Reply from Bath Building Society Thank you for your feedback. Please can you send an email to [email protected] so I can try and fix the issues you have been having. Charlotte Tillen, Savings Support Manager Response date: 3rd January 2023

Review of the Bath Building Society, Savings:

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MIXED

The personal customer service has been very good. The IT system has been abysmal. Reviewed on: 30th December 2022

Review of the Bath Building Society, Savings:

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Great service

I have been with Bath building society since 2017 and it has been amazing. Helpful, friendly and supportive. Reviewed on: 22nd December 2022

Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 29th December 2022

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