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All reviews (1036)

Review of the Bath Building Society, Savings:

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Chat with Harry

Instant response to queries. Can;t think of any improvements right now! Reviewed on: 16th December 2022

Reply from Bath Building Society Thank you for your great feedback on your chat with Harry, I will pass this back to Harry and the team. Charlotte Tillen, Savings Support Manager Response date: 19th December 2022

Review of the Bath Building Society, Savings:

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Such helpful staff

That I can ring up and talk to some one and the person who picks up is really knowledgable and helpful Reviewed on: 15th December 2022

Reply from Bath Building Society Thank you for your lovely feedback ,I will pass this back over to the teams. Charlotte Tillen, Savings Support Manager Response date: 16th December 2022

Review of the Bath Building Society, Savings:

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Use of chat line

Friendly but professional service Reviewed on: 14th December 2022

Reply from Bath Building Society Thank you for your feedback regarding our online chat, you will also be able to access this from our new mobile app which is launching soon. Charlotte Tillen, Savings Support Manager Response date: 16th December 2022

Review of the Bath Building Society, Savings:

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good service on line - no answer on phones

answer phones. I didnt receive information about my account type & number changing, although i receive regular generic mail outs Reviewed on: 13th December 2022

Reply from Bath Building Society Thank you for your feedback. Unfortunately our phones are extremely busy due to the mailout however all answerphone messages are being dealt with as quickly as possible. All changes to your accounts will be sent to you, so please let us know if you require these letters again. Charlotte Tillen, Savings Support Manager Response date: 16th December 2022

Review of the Bath Building Society, Savings:

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Very good service.

Many thanks for speedy service.Always helpful. Reviewed on: 13th December 2022

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 16th December 2022

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