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All reviews (1036)

Review of the Bath Building Society, Savings:

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Brilliant service

From opening to now everything has been easy and kept well informed Reviewed on: 27th September 2022

Reply from Bath Building Society Thank you for your great feedback. Much appreciated. Colin McDougall, Chief Commercial Officer. Response date: 27th September 2022

Review of the Bath Building Society, Savings:

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Great service

Easy to contact and get problems solved Reviewed on: 26th September 2022

Reply from Bath Building Society Great feedback. Thank you. Colin McDougall, Chief Commercial Officer. Response date: 27th September 2022

Review of the Bath Building Society, Savings:

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Class Customer Service

Olivia helped me in the online chat, it was really helpful I got what I wanted with ease. She made the process very smooth and clear. Deserves a payrise! Reviewed on: 26th September 2022

Reply from Bath Building Society Thank you for your feedback regarding Olivia. She has recently joined us so it was lovely to hear this feedback, I will pass this over to her and the team. Charlotte Tillen, Savings Support Manager Response date: 27th September 2022

Review of the Bath Building Society, Savings:

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Annual request

I make the same payment request everything for tax payments and without fail BBS has completed the request promptly and in perfect time for us to make onward payment. A great service. Reviewed on: 22nd September 2022

Reply from Bath Building Society Thank you for your feedback on our annual statement process. Charlotte Tillen, Savings Support Manager Response date: 23rd September 2022

Review of the Bath Building Society, Savings:

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Withdrawal request

Thank you for prompt reply from email enquiry. Reviewed on: 21st September 2022

Reply from Bath Building Society Thank you for your feedback, very pleased to hear that you were happy with our withdrawal service. Response date: 23rd September 2022

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