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BBS Member

1036

Total reviews written

9

Helpful marks given to their reviews

607

Times reviews seen

All reviews (1036)
Review of the Bath Building Society, Savings:
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excellent customer service

5
The online chat is very good and quick and always helpful Reviewed on: 27th June 2022
Reply from Bath Building Society Great to hear and thanks for your feedback, Louise Head of Savings Support Response date: 28th June 2022
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Bath Building Society
Review of the Bath Building Society, Savings:
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quick, efficient service

5
very helpful service and quick to reply. disappointing that unable to transfer funds online and have to send a message to request it. Reviewed on: 21st June 2022
Reply from Bath Building Society Thank you for your feedback, we are working on our online proposition, and we will have a mobile app soon which will make transferring funds so much easier. Louise, Head of Savings support. Response date: 28th June 2022
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Bath Building Society
Review of the Bath Building Society, Savings:
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Super service at Wood Street branch

5
Super service at Wood Street branch thank you for opening our account today, Tracey made it so easy for us. Reviewed on: 14th June 2022
Reply from Bath Building Society Thank you for your feedback, i will pass it over to the team, Louise Head of Savings Support. Response date: 22nd June 2022
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Bath Building Society
Review of the Bath Building Society, Savings:
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Prompt and efficient service

4
Holly replied to my email the next morning and had already carried out my request. Very efficient. Reviewed on: 14th June 2022
Reply from Bath Building Society This is great to hear, thanks for your feedback, Louise Head of Savings Support. Response date: 22nd June 2022
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Bath Building Society
Review of the Bath Building Society, Savings:
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Very helpful, excellent customer service

5
Applying for a Junior saver account for my grandchildren was very easy. The online chat (Liz was brilliant) and the email help were both excellent. Reviewed on: 9th June 2022
Reply from Bath Building Society Thanks you for the Feedback ,i will pass it on to the team, Louise Head of Savings Support Response date: 10th June 2022
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Bath Building Society

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