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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Always so caring at the branch

I went to another bank and was told to go online as no staff to help sort out a death with them. Such a different story with Bath building society Tracey offered me a drink took time to go through things with me, which was great thank you so much It made things a whole lot easier for me Reviewed on: 11th February 2022

Reply from Bath Building Society Thank you for your feedback, I will pass the feedback onto Tracey, Louise Head of Savings Support. Response date: 17th February 2022

Review of the Bath Building Society, Savings:

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Great service from Chelsea

I have recommendations for improvement. Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, we would love to hear your recommendations and we can let you know about all the improvements we are working on, Louise Head of Savings Support. Response date: 17th February 2022

Review of the Bath Building Society, Savings:

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fast and helpful response to my query

It seems to be more friendly and easier to communicate with than some others Reviewed on: 10th February 2022

Reply from Bath Building Society Thank you for the feedback, I will pass this onto the team, Louise Head of Savings support. Response date: 17th February 2022

Review of the Bath Building Society, Savings:

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Always an efficient service and response

Corinne Stokes is always helpful - a great ambassador Reviewed on: 9th February 2022

Reply from Bath Building Society Good Morning, So pleased that Corinne gave the usual efficient service, Thank you for taking the time to end your reply. Caroline, Customer Support Department Response date: 10th February 2022

Review of the Bath Building Society, Savings:

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Help with log in

Keep increasing savings interest rates Reviewed on: 8th February 2022

Reply from Bath Building Society Thank you for your review, Louise Head of Savings Support Response date: 9th February 2022

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