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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Very efficient

Excellent customer services. Very knowledgable and helpful and i got all of the information i needed very quickly Reviewed on: 9th December 2021

Reply from Bath Building Society Thank you for sending your response, glad you were able to get all the information you needed quickly , Caroline, Customer support Department. Response date: 23rd December 2021

Review of the Bath Building Society, Savings:

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Great Customer Service

Louisa who helped me today on Live Chat was excellent! Reviewed on: 8th December 2021

Reply from Bath Building Society Thanks for the lovely feedback! Holly, Customer Service Team Response date: 14th December 2021

Review of the Bath Building Society, Savings:

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Quick and efficient

My brief online chat today was handled quickly and efficiently. The call handler, Jane, was polite and appeared to be knowledgeable about the subjects that we discussed. Reviewed on: 8th December 2021

Reply from Bath Building Society Fantastic! I'm pleased Jane was able to help. Holly, Customer Service Team Response date: 14th December 2021

Review of the Bath Building Society, Savings:

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Very helpful and reliable service.

Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021

Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021

Review of the Bath Building Society, Savings:

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Pleasant experience

It is always a pleasure to talk to people without 5 minutes of explanations and press 3 then 2 etc. .An example to the Finance industry of how you should communicate. Well Done Reviewed on: 3rd December 2021

Reply from Bath Building Society Hello, Thank you for your response, so pleased you found us easy to communicate with, Caroline, Customer support Department. Response date: 6th December 2021

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