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BBS Member

1036

Total reviews written

9

Helpful marks given to their reviews

607

Times reviews seen

All reviews (1036)
Review of the Bath Building Society, Savings:
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Very efficient

5
Excellent customer services. Very knowledgable and helpful and i got all of the information i needed very quickly Reviewed on: 9th December 2021
Reply from Bath Building Society Thank you for sending your response, glad you were able to get all the information you needed quickly , Caroline, Customer support Department. Response date: 23rd December 2021
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Bath Building Society
Review of the Bath Building Society, Savings:
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Great Customer Service

5
Louisa who helped me today on Live Chat was excellent! Reviewed on: 8th December 2021
Reply from Bath Building Society Thanks for the lovely feedback! Holly, Customer Service Team Response date: 14th December 2021
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Bath Building Society
Review of the Bath Building Society, Savings:
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Quick and efficient

5
My brief online chat today was handled quickly and efficiently. The call handler, Jane, was polite and appeared to be knowledgeable about the subjects that we discussed. Reviewed on: 8th December 2021
Reply from Bath Building Society Fantastic! I'm pleased Jane was able to help. Holly, Customer Service Team Response date: 14th December 2021
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Bath Building Society
Review of the Bath Building Society, Savings:
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Very helpful and reliable service.

4
Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021
Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021
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Bath Building Society
Review of the Bath Building Society, Savings:
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Pleasant experience

5
It is always a pleasure to talk to people without 5 minutes of explanations and press 3 then 2 etc. .An example to the Finance industry of how you should communicate. Well Done Reviewed on: 3rd December 2021
Reply from Bath Building Society Hello, Thank you for your response, so pleased you found us easy to communicate with, Caroline, Customer support Department. Response date: 6th December 2021
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Bath Building Society

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