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1036

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Review of the Bath Building Society, Savings:

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One more satisfied customer

Barry dealt with my case in a most professional manner; excellent service. Reviewed on: 12th November 2021

Reply from Bath Building Society Good Morning, so pleased you received the excellent service from Barry, thank you for taking the time to send your response., Caroline, Customer Support Department. Response date: 18th November 2021

Review of the Bath Building Society, Savings:

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Problem solved

It is possible to speak to someone who knows how things work and can help without having to be referred to other departments or having to hang on while music is played interrupted only by messages telling me how important my call is. This is very rare and refreshing. Well done! Reviewed on: 10th November 2021

Reply from Bath Building Society Good Morning, Yes I know how frustrating that is , so pleased your problem was solved and you were able to speak to someone quickly., Many thanks for taking the time to send your response, Caroline, customer support Department. Response date: 18th November 2021

Review of the Bath Building Society, Savings:

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Very helpful

Contacted team by phone with2 queries. Prompt to answer and helpful information given Reviewed on: 9th November 2021

Reply from Bath Building Society Hello glad you received the information you needed promptly. Thank you for taking the time to send your response, Caroline Customer Support Department Response date: 18th November 2021

Review of the Bath Building Society, Savings:

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Quick and precise response to online chat

was happy with service and help provided will be opening 3 accounts for my children following on from conversation Reviewed on: 9th November 2021

Reply from Bath Building Society Hello glad you got the information you needed via the online chat service, thank you for taking the time to send your response. Caroline Customer Support Department. Response date: 18th November 2021

Review of the Bath Building Society, Savings:

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Easy, straightforward online support

I had a question about setting up a junior isa, the online chat was quick and easy and a great help. Reviewed on: 8th November 2021

Reply from Bath Building Society Good Morning, glad you found the online support straightforward and helpful, Thank you for taking the time to send your response. Caroline, Customer Support Department. Response date: 18th November 2021

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