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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Great service and friendly

Spoke with Chelsea re the opening of a junior ISA and she was very detailed and helpful. Reviewed on: 22nd October 2021

Reply from Bath Building Society Many thanks for the 5* review. Holly, Customer Service Team Response date: 23rd October 2021

Review of the Bath Building Society, Savings:

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Friendly and efficient service

The support I received when setting up an account, both by telephone (instant and not robotic) and later by email correspondence, was friendly, clear and effective. It's like going back in time to the good old days but with the speed of the internet. By way of improvement for me perhaps you could give training to many other organisations so they learn to give customer service like yours! Reviewed on: 20th October 2021

Reply from Bath Building Society Thankyou John for the wonderful review, we appreciate it! Holly, Customer Service Team Response date: 23rd October 2021

Review of the Bath Building Society, Savings:

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Friendly and helpful

It was very easy to communicate and they were very helpful, thank you Jane:) Reviewed on: 19th October 2021

Reply from Bath Building Society Such lovely feedback, thank you! Holly, Customer Service Team Response date: 23rd October 2021

Review of the Bath Building Society, Savings:

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Junior ISA query

Query answered quickly and efficiently Reviewed on: 18th October 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 19th October 2021

Review of the Bath Building Society, Savings:

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lost transfer

excellent helpful service , and kept me in the loop Reviewed on: 17th October 2021

Reply from Bath Building Society Thanks for the fantastic feedback. Holly, Customer Service Team Response date: 19th October 2021

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