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Review of the Bath Building Society, Savings:

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Excellent customer service when stuggling to get into account online

Put a forgot my username link on this website Reviewed on: 15th October 2021

Reply from Bath Building Society Many thanks for the 5* feedback. Holly, Customer Service Team Response date: 19th October 2021

Review of the Bath Building Society, Savings:

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So smooth to deal with

Just a personal thanks to Corinne, who has always been so efficient, professional and responsive making it so easy to manage my account from a distance. Much appreciated! Reviewed on: 12th October 2021

Reply from Bath Building Society Hello, thank you for your response, so pleased you received the usual professional service from Corinne. Many thanks Caroline, Customer support Response date: 14th October 2021

Review of the Bath Building Society, Savings:

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Very helpful and good to talk to a human

I chose Bath Building Society because they are local, long established and not full of corporate rubbish which many think is the way to go when the majority of customers do not think so. Reviewed on: 8th October 2021

Reply from Bath Building Society This is great to hear! Thanks for taking the time to feedback to us. Holly, Customer Service Team Response date: 9th October 2021

Review of the Bath Building Society, Savings:

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Sorting out password and 2 part verification issues

Send out reminder email advising customers to logon and update details when you're changing login criteria. Resolved quickly by staff member, who was friendly and very helpful Reviewed on: 8th October 2021

Reply from Bath Building Society Thanks so much for the lovely review! Holly, Customer Service Team Response date: 9th October 2021

Review of the Bath Building Society, Savings:

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Registration sorted by Barry

Trying to register as a person to access a corporate account wasn't going well, but in the end Barry sorted it! Reviewed on: 6th October 2021

Reply from Bath Building Society I'm glad Barry was able to help! Thanks for the review. Holly, Customer Service Team Response date: 8th October 2021

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