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Review of the Newbury Building Society, Savings:

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A friendly society

The advisor was very helpful and friendly. He was professional in his approach and explained everything carefully. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 10th March 2023

Review of the Newbury Building Society, Savings:

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Over. 55s

Very quick and helpful tnats all that i have to say Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th March 2023

Review of the Newbury Building Society, Savings:

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Unacceptably slow

Opening a new Senior Saver account seemed to be quick and I could see it on line but it was several days before I was sent a secure message to say that the account had been approved. What was happening during that time when it seemed all to have been done during the online opening process. Why so slow when other organisations are instant. Also the account receives instant faster payments but the funds don't appear online until close of business. And why the 2 week delay before money can be withdrawn? All these seem traits of accounts in the 1970s not 2023 Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. We would like to understand more about your experience to explore how we can improve the communication on the process - please do contact us marketing @newbury.co.uk Response date: 10th March 2023

Review of the Newbury Building Society, Mortgages:

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Top Building Society..

What an amazing building society ... we've had mortgages with them since 1994 they were the only building society which could provided us with the money we needed to buy in our preferred area at the start, so will always be thankful for that .The Abingdon branch were very understanding when needing to borrow more money for our second and third homes. Wouldn't go anywhere else would definitely be first on the list if we need to borrow in the future .. Very competitive.. Will always be grateful thank you Newbury building society Gordon Reviewed on: 10th March 2023

Reply from Newbury Building Society Gordon, thank you so much for taking time to leave feedback and for your kind words - we really do appreicate it. Response date: 10th March 2023

Review of the Newbury Building Society, Savings:

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Good rates and good service.

Good rates and good service. Arranging the on-line service was straightforward. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th March 2023

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