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Review of the Newbury Building Society, Savings:

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Qpening a new account

Super Efficient , Quick and Straight foreward Reviewed on: 8th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2023

Review of the Newbury Building Society, Savings:

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Slow to open account

Took a week to fully open the account. Confusing instructions regarding the need for a verfication code. My account was visible from day one despite the instruction 'If you are unable to see your savings accounts, this is because you have not yet entered your verification code. This is the final security check before you can manage your accounts and personal information online.' I tried twice to transfer money in and each time it was returned. However they did respond quickly when I messaged them about the problem, and their interest rates are competitive. Reviewed on: 8th March 2023

Reply from Newbury Building Society Thank you for taking time to provide feedback. We will be taking your feedback and reviewing instructions to make the process clearer and apologise for the delay in this. Response date: 8th March 2023

Review of the Newbury Building Society, Mortgages:

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First time buyer

Good communication & very happy with the service I received Reviewed on: 6th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 6th March 2023

Review of the Newbury Building Society, Savings:

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To understand the process for saving in an ISA

Isobel was very helpful. Explained everything well and reassured me on some aspects. Reviewed on: 6th March 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Isobel, who will be so pleased to hear them. Response date: 6th March 2023

Review of the Newbury Building Society, Savings:

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Always friendly and helpful advice

I have recently transferred my ISA from a High street Bank to the Newbury Building Society. At the same time, I opened a Welcome to Newbury savings account. My initial enquiries and scheduled meeting went well. It was a good process. Reviewed on: 4th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 6th March 2023

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