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All reviews (1493)

Review of the Newbury Building Society, Mortgages:

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Best rate

I received an excellent interest rate in the current market conditions Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 4th November 2022

Review of the Newbury Building Society, Savings:

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Very helpful and friendly.

Hazel was really friendly, helpful and very professional. I would recommend Newbury Building Society to anyone based on my experience today. Reviewed on: 2nd November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 2nd November 2022

Review of the Newbury Building Society, Mortgages:

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Extremely efficient

All went very smoothly when applying all information processed quickly. We needed an extension to our offer which was given without question. Overall would definitely use again and can thoroughly recommend Reviewed on: 2nd November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback, we appreciate it. Response date: 2nd November 2022

Review of the Newbury Building Society, Savings:

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polite and helpful staff.

Staff went to great pains to make us comfortable and to ensure that we understood our options and benefits. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we really appreciate it. Response date: 2nd November 2022

Review of the Newbury Building Society, Savings:

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Excellent Customer Service

On first entering the Andover Branch we were greeted with a smile and a warm welcome. The comfy chairs by the counter were a nice addition. The process for opening a new account was quite straightforward and the Customer Service Manager talked us through the whole process. We feel it is so important to talk to a real person, face to face, as a way of building trust in the organisation. Overall, a very positive experience. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback - we do appreciate it and will share your comments with the Andover team who will be so pleased to hear them. Response date: 2nd November 2022

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