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All reviews (1493)

Review of the Newbury Building Society, Savings:

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Straightforward Process and knowledgeable team at the Wokingham Branch

Opening a savings account this week was straightforward and the person dealing with my request was well acquainted with the products available. Follow up was prompt and very professional. Reviewed on: 30th September 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Wokingham branch, who will all be so pleased to hear them. Response date: 3rd October 2022

Review of the Newbury Building Society, Mortgages:

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Tip-top service from real human beings.

We needed to extend our existing loan and take out further borrowing. We found the Newbury's service to be excellent with prompt and efficient email and phone communications. Can recommend. Reviewed on: 30th September 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 3rd October 2022

Review of the Newbury Building Society, Mortgages:

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Redeeming mortgage

I rang customer services on several occasions and each time I was completely impressed with the knowledge and consideration given to me. This was a momentous time in my life and I was understandably quite anxious, however every person with whom I spoke to treated me as an individual and with total respect. Reviewed on: 30th September 2022

Reply from Newbury Building Society Hi - thank you very much for leaving us a kind review, we really do appreciate it. Response date: 3rd October 2022

Review of the Newbury Building Society, Mortgages:

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Remortgage

Remortgage was really simple and straight forward Reviewed on: 30th September 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd October 2022

Review of the Newbury Building Society, Savings:

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Brilliant Service

The folks in the branch were nice and easy to do business with. Reviewed on: 29th September 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th September 2022

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